Privacy Policy

Last updated: October 1, 2026

1. Privacy Officer

Aqua-Jet Cargo Inc., located at 3 Place Mailly, Lorraine, QC J6Z 4L5, is responsible for the protection of your personal information in accordance with Quebec's Law 25 on the protection of personal information in the private sector.

For any questions, contact us at (450) 600-0052 or by email at [email protected].

2. Information Collected

We collect information you voluntarily provide through our contact forms or during direct communications:

  • First and last name
  • Company name
  • Email address and phone number
  • Shipping details (origin, destination, nature of goods)

3. Use of Information

Your information is used to:

  • Prepare and send you quotes
  • Manage your shipments and customs clearance
  • Communicate with you regarding our services
  • Comply with our legal and regulatory obligations

4. Cookies

This website uses essential technical cookies required for proper site functionality. No advertising or tracking cookies are used. No analytics data is collected through third-party services.

5. Information Sharing

Your information is never sold. It may be shared with logistics partners, carriers and customs brokers strictly for the execution of your shipments, and with government authorities when required by law (CBSA).

6. Retention

Your information is retained as long as necessary for the purposes described above, then securely destroyed in accordance with our internal policies and legal requirements.

7. Your Rights (Law 25)

Under Quebec's Law 25, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw your consent at any time
  • File a complaint with the Commission d'accès à l'information du Québec

To exercise your rights, contact us at [email protected].

8. Security

We take reasonable measures to protect your information against loss, theft and unauthorized access, including encryption of communications and restricted data access.

9. Changes

This policy may be modified. The update date at the top of the page indicates the current version.